Privacy Policy

Last Updated Date: May 9, 2024

1. Introduction

This Privacy Policy describes the privacy practices of TinyFrom's Sites/Products/Services and anywhere we display or reference this policy. TinyFrom is committed to respecting and protecting your privacy and will not distribute or share your personal information in any form other than as necessary to fulfill our obligations to you. We do not sell your personal information in any way.

This Privacy Policy also explains what information we collect about you and how we will use it, and we will also explain how we will ensure the security of your information and the rights you have in that information.

This Policy Privacy applies to all TinyFrom’s websites (the “Websites”), desktop and mobile applications (the “Products”), services, and any interactions with TinyFrom. If you do not agree with the terms, you may not access or use the Products, Websites, or any other aspect of TinyFrom’s business.

2. Information We Collect & How We Use It

Information We Collect

The information we collect about you will vary depending on your operations on our website/product/service, and there are two specific situations: when you browse our websites and when you use our products, we will explain the information we collect about you and the purpose for which we collect it below. If you refuse to provide the requested information, you will be unable to access or use our websites/products/services.

Information We Collect When You Browse Our Website:

Your name, email address, and contact inforamtion(Collectively, “Personal Information”)

Some internet product log information, including but not limited to the operations you applied on our Websites, the date and time of your visit to the Website, and the duration of use of the Websites, information about your device. Usually, this information is collected in an anonymous way.

Reasons Why We Collect the Above Information:

For both statistical and management purposes, which aims to continuously improve the website/products/services and correct errors.

To make sure you browse the Website and to ensure its functionality.

To personalize your experience and customize the content we provide to you.

To communicate with you, respond to your inquiries, and provide customer support.

To inform you about our services, newest events, products, or any information we think might interest you.

Information We Collect When You Use Our Products:

When you use our products, we collect some information at the stage of your purchase, including but not limited to the following:

Data about your account: you can register for an account on our websites by using your e-mail address and a password you create. Usually, you may need to provide your Name, Age, Gender, Image, Address, Email address, and Country, to create your account;

Transaction data: This includes some billing information, such as your name, email address, billing address, type of product you purchase, amount you pay in your currency, subscription ID, subscription-related URLs (such as purchase confirmation page URL, subscription cancelation URL, invoice PDF URL);

Comment/Feedback data;

Other data that you voluntarily provide to us.

Reasons Why We Collect the Above Information:

To process your payments and to supply the services you purchased on our website.

To complete your order, for billing purposes, as well as process renewals and any subsequent refund requests.

To improve and optimize our products through your feedback during the use of our products.

To use your comments for some marketing activities to make more users know about our products, including but not limited to Facebook, X (formerly Twitter) promotion.

To process ongoing sales, after-sales, or dispute requests, you may be required to provide the necessary personal information/billing purchase information to verify your identity.

It’s important to note that we do not collect or process any data about your payment instruments such as credit card numbers, banking account numbers, or PayPal accounts.

3. How We Share, Transfer And Disclose Your Information

In order to ensure the realization of the features of our products and the stability of the application, we may share or transfer your information to third parties for support because some features cannot be performed by us alone. Before we can share data with any third party, they must agree to keep the shared data confidential in accordance with the EU's General Data Protection Regulation(“GDPR”).

Such third parties may include affiliates that support our functionality, email delivery service providers who can help us send you promotional emails, server companies we engage to provide services to you, social media, third-party online forums, and other marketing platforms and service providers. The support provided by these third parties includes providing us with data analysis, data storage, payment processing, image processing, and more.

Your personal information will not be used for purposes other than those set out in this Privacy Policy. If we want to change the purpose of processing your personal information, we shall separately obtain your Authorization and consent.

We treat your Personal Data with care and confidentially and may only disclose your information for subsequent reasons: required to do so by law or respond to valid legal requests such as subpoenas, court orders, or legal processes and claims, to establish or defend legal claims and the rights and interests of the services, or our users.

We do not sell, rent, or trade your Personal Data with third parties for commercial purposes without your prior consent.

4. How Do We Ensure the Information Security We Collected

We may take reasonable and legal measures to protect your personal information and prevent unauthorized access, use, or disclosure. Please help us use complex passwords when creating your account to ensure greater security on your account.

However, please be aware that no method of Internet transmission or electronic storage is totally secure due to technological limits and the risk of hostile attacks. We will do our best to strengthen the security of your information, but we cannot guarantee 100% security of your data.

5. Cookies

TinyFrom uses a number of industry-standard information tracking tools to collect information about your use of our websites and products in order for our products to function properly and to help you have an easier and more comfortable product experience, and we implement cookies on users' devices when you consult websites or products. Most web browsers accept cookies by default, but if you choose not to accept them, you can manage, delete, block, or disable the functionality of cookies according to your preferences, but please note that if you disable all cookies, some parts of our website may not work properly.

Reasons Why We Collect the Above Information:

On Safari: how to delete and disable on Safari

On Chrome: how to delete and disable on Google Chrome

On IE: how to delete and disable on Internet Explorer

On Firefox: how to delete and disable on Firefox

On Edge: how to delete and disable on Microsoft Edge

For additional information on cookies, please read TinyFrom’s Cookies Policy.

6. Users' Rights

Under the GDPR, EU residents have the following rights.

The right to be informed: The User has the right to be provided with clear, transparent and easily understandable information about how TinyFrom collects and uses Personal Data and its rights. This is the reason why TinyFrom is providing the User with the information in this privacy policy.

The right of access: The User has the right to obtain access to its Personal Data (if TinyFrom is processing it), and other certain information (similar to that provided in this Privacy Policy).

The right to rectification: The User is entitled to have its personal data corrected if it’s inaccurate or incomplete.

The right to erasure: This ‘the right to be forgotten’ enables the User to request the deletion or removal of its personal data where there’s no compelling reason for TinyFrom to keep using it.

The right to withdraw consent: The User has the right to withdraw a previously provided consent to the processing of your personal information.

The right to object to processing: The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its personal data.

The right to restrict processing: Under certain circumstances, the User has the right to ‘block’ or suppress further use of its personal data.

The right to lodge a complaint: The User has the right to lodge a complaint about the way TinyFrom handles or processes its Personal Data with its national supervisory authority.

The right to data portability: to receive its Personal Data provided to TinyFrom in a structured, commonly used, and machine-readable format and has the right to transmit those data to another controller.

If you want to exercise the aforementioned rights, you can contact us directly and we will actively cooperate with you and assist you.

7. Children's Privacy

TinyFrom's websites and products are not intended for use by children under the age of 16. If you are a minor, you shall use our services after obtaining the prior consent of your parent or legal guardian.

If we discover that we have collected Personal Information from a child under the age of 16, we will take reasonable steps to delete all of his information from our database as quickly as possible, unless we are legally required to retain it. Please contact us if you believe we have any information from or about a child under the age of 16: support@tinyfrom.com

8. Updates to This Privacy Policy

Occasionally, we may update this privacy policy (or other documents related to the privacy policy). We will notify you by updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review the Privacy Policy each time you visit the Site to ensure that you are up-to-date on our privacy practices.

If you do not agree to the effective changes, you shall stop accessing or using our websites/products/services on the effective date determined by the changes. If you continue to access or use our websites/products/services after the effective date of the changes, you shall be deemed to have agreed to the effective changes.

9. Contact TinyFrom

If users need to contact TinyFrom for any reason, such as product inquiries, questions about this Privacy Policy, etc., you can contact us through support@tinyfrom.com