How to Fix Genshin Screenshots Folder Missing? [2024 Guide]

Genshin is a free-action role-playing game immensely popular among teenagers. It is known for its great storyline, captivating animations, and many other exceptional features like its daily quests, rewards, loot, etc. Hence why many players are so invested in the game, and frequently screenshot their progress to show off to friends, unlock new characters, and buy 5-star weapons.

But for quite a while now, many gamers have been complaining that their Genshin screenshots folder missing on PC. Thus, in this post, we will guide you on how to find Genshin screenshots that are lost.

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Where to Find Genshin Screenshots?

Knowing where to find Genshin screenshots on your PC is very important, as checking the exact location will inform you whether they are missing or not.

To directly go to where Genshin screenshots are stored on your PC, open File Explorer, and paste this directory into the search bar:

C:\Program Files\Genshin Impact\Genshin Impact Game\Screenshot

💡Alternatively, you can follow these steps:

Launch the File Explorer on your PC.
Open the Local Disk (C:) drive and go to the Program Files folder.
Open the Genshin Impact folder and double-click the Genshin Impact Game folder.
Find and open the screenshot folder for your Genshin images.

How to Fix Genshin Screenshots Folder Missing?

Discussed below are the 3 reliable ways to fix Genshin Impact screenshot folder missing on PC. Follow the step-by-step instructions accurately to find your Genshin photos.

Retrieve Genshin Screenshots through Recycle Bin

Accidental deletions happen and you might have mistakenly deleted your Genshin screenshots. To get your Genshin images back, check the Recycle Bin first.

👉These are the steps to follow:

Open the Recycle Bin.
Find and right-click on your screenshot. Choose Restore from the drop-down options to return the screenshot folder to its original location on your PC.

Open the screenshot folder to confirm the Genshin recovery process. Check if your Genshin screenshots are accessible and intact.

Find Genshin Screenshots via the Search Bar

If you’ve changed where the Genshin Impact game is installed intentionally or unintentionally, the screenshot folder may move from the original location where they are stored to where the game is transferred. Therefore, you may have trouble locating the Genshin Impact screenshots folder. However, you can find the current location by using the Search Bar.

👉Here’s how to search missing Genshin screenshots folders through Search Bar:

Open the File Explorer on your PC.
Type Genshin Impact in the search bar.

Find and open the Screenshot folder to access your Genshin photos.

According to a user on Reddit, an alternative method is to search for “2024” and check for “new” screenshots. The location of the screenshot folder sometimes changes to where the game is installed. So, the screenshots won’t be found in the original location.

Using File Recovery Software to Retrieve Missing Genshin Screenshots Folder

Have you tried the 2 solutions discussed above and are still unable to fix your Genshin screenshots folder missing? Or did you delete the Genshin Impact game thinking it’s the reason why your PC is experiencing various problems (maybe black screen screens, etc.), and then discover that all your screenshots are gone? The only viable solution is to use professional data recovery software like ONERECOVERY from TinyFrom.

ONERECOVERY is an excellent file recovery software that scans your whole PC for all the data related to your Genshin Impact game. So, even if you don’t know where to find Genshin screenshots, don’t be worried. ONERECOVERY will find them. This software has a user-intuitive interface that enables everyone, including beginners and experts to easily find and recover their lost Genshin photos.

In addition to retrieving missing Genshin screenshots folder, ONERECOVERY has an extensive capability of seamlessly restoring lost data from other games, such as recovery of Minecraft World.

👉Here are the steps to find Genshin screenshots folder missing via ONERECOVERY:

Download, install, and launch ONERECOVERY on your PC.

Click the drive where the Genshin screenshots were saved before missing.

Automatically, ONERECOVERY begins to scan the drive, displaying all the lost Genshin screenshots, including the deleted, corrupted, and overwritten ones.

Preview the scan results, select the screenshots you want to restore, and click Recover. Choose a safe location to store them.

Bonus Tip: How to Take Screenshots in Genshin Impact?

Many players have been missing out on saving their favorite moments on Genshin Impact because they don’t know how to take screenshots. Ordinarily, you can take screenshots in Genshin by pressing the Windows and Prt Sc keys at the same time.

There are 2 other standard methods to take screenshot in Genshin Impact.

Method 1: Use the Take Photo Option from the Paimon Menu

Genshin Impact comes with a built-in tool, Paimon, used for taking screenshots of the game’s beautiful sceneries, favorite characters, and remarkable accomplishments.

👉Here’s how to screenshot in Genshin Impact through the Paimon Menu:

Go to the place you want to screenshot and press the Esc key in case you’re playing the game. This will open the Paimon Menu.
Select Take Photo. You can change the camera angles and positioning.

Capture your desired image and press Enter to save.

Method 2: Use Event Gadgets in Kamera

When playing the game, there are several parts (such as during combat, swimming, or gliding) where the Take Photo option will be unavailable. Nevertheless, you can take screenshots using the Even Gadgets in Kamera.

👉Here’s how to take screenshot in Genshin via Kamera:

Press B on your keyboard to open Gadgets.
Go to Event Gadgets and choose Kamera or Special Kamera.
Tap the Switch option to equip with the gadget. You can change the angles and positioning of the camera, and then press Z on your keyboard to take screenshots.

Click the Save button after every screenshot.

Conclusion

Henceforth, you don’t need to be bothered when you cannot find your Genshin screenshots. With the 3 solutions discussed above, you will seamlessly recover your Genhin screenshots folder missing. But as a precautionary measure, you should always have backup of your screenshots to completely eliminate any form of panic.

FAQs about Genshin Screenshots Folder Missing

Do you need more insight into how to fix missing Genshin screenshots folder? This section provides answers to some of the frequently asked questions.

1️⃣How to Fix I Can’t Take Screenshots on Genshin Impact PC?

Sometimes, users encounter some problems when trying to take a screenshot, such as the game minimizing instead of taking a photo. This is often caused by errors in the game settings like running the game in exclusive fullscreen mode, which end up interfering with system-level screenshot tools.

👉To fix successfully take screenshots in Genshin, follow these steps:

Open the Paimon Menu and click on Settings.
Under the Graphics tab, find the Display Mode option.
Click on the dropdown menu next to Display Mode and select Borderless Window.
Select Apply to save the changes.

2️⃣Why My Genshin Screenshot Folder is Missing?

✨These are the common reasons your Genshin screenshot folder is missing:

Unknown Location: You may have saved your screenshots in a different location. This will cause the Genshin screenshot folder to appear empty even though the Genshin photos are somewhere on your PC.

Accidental Deletion: You might have mistakenly deleted the screenshot folder when cleaning up your PC in an attempt to free up storage space.

Genshin Impact Game Bug: If the game is infected with a virus or malware, the game’s operation will be distorted, which could lead to your screenshots being corrupted or completely lost.

Wrong Installation or Incorrect Update Process: Your Genshin screenshot folder is not far from getting lost if the game is installed wrongly or it’s not updated correctly.

3️⃣How to Recover Genshin Impact Progress?

When you experience problems like Genshin Impact keeps crashing or your PC abruptly stops, causing you to lose your game progress, you need professional game data recovery software like ONERECOVERY.

👉Here’s how to recover Genshin Impact progress via ONERECOVERY:

Download, install, and launch ONERECOVERY on your PC.

Select the drive where your Genshin Impact progress was saved.
Automatically, ONERECOVERY begins to search for all lost Genshin Impact data.
Preview the search results, select the ones you want to restore and click Recover. Choose a new location to save them.

4️⃣Where to Find Screenshots on PS4?

Genshin Impact is a multi-platform game. It supports playing on PC, phones, and game consoles like PS4.

👉To know where to find Genshin screenshots on PS4, follow these steps:

Go to the PS4 main menu screen, select Library, and click on Applications.
Open the Capture Gallery folder.
You will see various folders of games. Find the folder for Genshin Impact to access your screenshots.

Zedd

Zedd is a tech enthusiast, and editor in the AI and data technology realm. With a master's in Computer Science, Zedd passionately explores and shares insights into the ever-evolving world of technology. Outside of work, he loves to play badminton.